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I cannot open my Xfinity Comcast email with Mozilla Firefox 5.0. How do I fix it?

  • 6 cavab
  • 100 have this problem
  • 32 views
  • Last reply by jjon

otis7
otis7
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Comcast changed everything to Xfinity Comcast and now I cannot open my email messages with Mozilla Firefox 5.0. I can open emails with Explorer but not Mozilla Firefox. How do I fix it to open emails with Mozilla Firefox. Comcast said to contact Mozilla Firefox because emails open with Explorer so not a Comcast issue.

Comcast changed everything to Xfinity Comcast and now I cannot open my email messages with Mozilla Firefox 5.0. I can open emails with Explorer but not Mozilla Firefox. How do I fix it to open emails with Mozilla Firefox. Comcast said to contact Mozilla Firefox because emails open with Explorer so not a Comcast issue.

All Replies (6)

pmitch
pmitch
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I talked to Comcast today who told me that Comcast is "working diligently" to correct this problem but their email software is currently not compatible with Firefox 5.0. Told me to use IE! I don't want to use IE because of security issues.

cpdavis
cpdavis
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has anybody talked to Firefox? Can they do something about this? I HATE internet explorer and I'm being forced to use it. Any other suggested alternatives?

the-edmeister
the-edmeister
  • Moderator
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Xfinity Connect Lite works with Firefox 6.0 and 5.0, the regular "Connect" seems to be the problem. Change to Connect Lite while using IE, and then Firefox should use the "Lite" automatically.

cpdavis
cpdavis
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Thanks! That worked! The view is a little weird but I can use my email. Thanks!

jjon
jjon
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I have a desktop PC with WinXP,SP3. How do I get email from Comcast to open in Firefox12? in English

jjon
jjon
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How do you change IE to "Connect light"?