This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do I get the error when I downloaded ver 5.0

more options

When I was using Firefox 3.5 I was not getting the error message above. I downloaded ver 5.0 and now I'm getting this error message. How can I fix this problem. Thanks


') document.write( lt + 'script language=Javascript type="text/javascript" src="CAW6B4727_C.txt">') document.write( lt + 'script language=Javascript type="text/javascript" src="CAW6B4727_G.js">') document.write( lt + 'script language=Javascript type="text/javascript" src="../../CommonFiles/Cal_MN1.js">') // -->

When I was using Firefox 3.5 I was not getting the error message above. I downloaded ver 5.0 and now I'm getting this error message. How can I fix this problem. Thanks ') document.write( lt + 'script language=Javascript type="text/javascript" src="CAW6B4727_C.txt">') document.write( lt + 'script language=Javascript type="text/javascript" src="CAW6B4727_G.js">') document.write( lt + 'script language=Javascript type="text/javascript" src="../../CommonFiles/Cal_MN1.js">') // -->

All Replies (1)

more options

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Clear Firefox's Cache

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Offline Storage : "Clear Now"

2. If needed, delete the site's cookies here

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?