This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

"Check the proxy settings to make sure that they are correct." i keep getting this when i try to use firefox, except on facebook. please help.

  • 3 cavab
  • 24 have this problem
  • 3 views
  • Last reply by Helper7677

Robertpendley
Robertpendley
more options

i really have no more details but that i can't use firefox. i keep getting a box that states:The proxy server is refusing connections 

         Firefox is configured to use a proxy server that is refusing connections.
i really have no more details but that i can't use firefox. i keep getting a box that states:The proxy server is refusing connections Firefox is configured to use a proxy server that is refusing connections.

All Replies (3)

Helper7677
Helper7677
more options

If you do not use a proxy, in Firefox, go to Options > Advanced > Network > Connection > Settings, be sure [x] No proxy is selected.

Modified by Helper7677

Robertpendley
Robertpendley Question owner
more options

Helper 7677, thank you so much. worked wonders. i have no idea how that got changed but i am now back on firefox and off explorer. once again thank you. Robert

Helper7677
Helper7677
more options

You are welcome.

So that other users can find solutions to previously asked Firefox support questions, please take a couple of minutes to return to the forum, sign in and click "Solved" next to my F I R S T reply A B O V E. Thanks.