This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Have downloaded newest version 15x (per firefox order); no results

  • 1 cavab
  • 1 has this problem
  • 5 views
  • Last reply by James

lisebenitah
lisebenitah
more options

Every time I try to go online, firefox tells me that i no longer am protected from attacks and i am to download new version. I have down so at least 15x and every time i am asked AGAIN to download.

Every time I try to go online, firefox tells me that i no longer am protected from attacks and i am to download new version. I have down so at least 15x and every time i am asked AGAIN to download.

All Replies (1)

James
James
  • Top 25 Contributor
  • Moderator
more options

Either you have both Firefox 3,5,12 and 5.0 installed or your useragent in stuck to 3.5.12 version when starting Firefox 5.0 exe.

If you only have 5.0 installed then

See * Web sites or add-ons incorrectly report incompatible browser

Check the general.useragent prefs on the about:config page.
You can open the about:config page via the location bar, just like you open a website.

Filter: general.useragent

If any general.useragent prefs are bold (user set) then right-click that pref and choose Reset.