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i can't print from some web sites

edcff529
edcff529
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when i try to print a page from certain web sites ( my bank account, the food network, fidelity investments and others) i get a message that i need to check my printer cable and power supply,etc. i can go thru the cut and paste procedure but would rather not. if i bring up the same site on my wife's internet explorer, the print function works fine. we have a dell dimension e310 and a hp officejet 6500 wireless printer. can you help me with this problem?

when i try to print a page from certain web sites ( my bank account, the food network, fidelity investments and others) i get a message that i need to check my printer cable and power supply,etc. i can go thru the cut and paste procedure but would rather not. if i bring up the same site on my wife's internet explorer, the print function works fine. we have a dell dimension e310 and a hp officejet 6500 wireless printer. can you help me with this problem?

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
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See this:
http://kb.mozillazine.org/Problems_printing_web_pages

edcff529
edcff529 Question owner
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"could not print from some web sites" problem. tried your suggestion using PRINT.PRINT_PRINTER, selected RESET and RESTART....problem solved. THANKS for your help...could have moved everything over to INTERNET EXPLORER but i did not want to lose my FIREFOX..thanks, again. edcff529

the-edmeister
the-edmeister
  • Moderator
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You're welcome.

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