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my internet passwords don't stick

  • 6 cavab
  • 5 have this problem
  • 5 views
  • Last reply by ljpinson

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if I click on save my login or password it says saved but it does not remember the login or password

if I click on save my login or password it says saved but it does not remember the login or password

All Replies (6)

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Please see this support article Usernames and passwords are not saved .

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There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page. The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server. If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you and you need to sign in once again.

Make sure that you do not run Firefox in Private Browsing mode.

In Private Browsing - Use Firefox without saving history mode all cookies are session cookies that expire if that session is ended, so websites won't remember you.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

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All my settings are correct. i have firefox 5.0 installed and have Norton Security could that have anything to do with my problem?

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on the tools screen there is a box saying clear history when firefox close and it is clicked but if you go to settings to tell it what you want it to do when firefox closes saved passwords is not clicked are these the right settings?

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Make sure the check box next to "Remember passwords for sites" is checked on the security tab.

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I had this problem, too. The fix is: Go to Options/Privacy and de-select the "Clear history when Firefox closes" feature. It otherwise clears all cookies (where most passwords are stored). This is a bad design choice by Mozilla: history should not include saved passwords.