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Firefox crashes

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  • 1 has this problem
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  • Last reply by knorretje

nelsonda
nelsonda
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When attempting to start firefox, it immediately crashes. It was working fine a few days ago but now I can't even open in safe mode.

When attempting to start firefox, it immediately crashes. It was working fine a few days ago but now I can't even open in safe mode.

All Replies (1)

knorretje
knorretje
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Your crashreport is:
https://crash-stats.mozilla.com/report/index/a97179db-9f72-4cbd-8951-cf34b2110925
Firefox 6.0.2 Crash Report [@ NS_URIChainHasFlags(nsIURI*, unsigned int, int*) ]
This crash can be caused by malware as indicated by the Related Bugs. Reason:
strange dll in stackframe #2
Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

  1. http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
  2. http://www.superantispyware.com/ - SuperAntispyware
  3. http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
  4. http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
  5. http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free


See also:
"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked