I have updated everything there is to update on my computer (firefox and adobe) but yet I'm still getting a plugin crash report. What should I do now?

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Last reply by mafarmer00

13 years ago

29.09.11 11:52

When I try to watch any TV episode (the one I am currently trying is ABC's Modern Family) on my computer it starts and within 5 seconds the screen shows up that says "Adobe Flash Plugin Has Crashed". I then send the crash report and reload the page only for the same thing to happen. I have gone to your Mozilla Plugin Check page and updated all the plugins. I also updated Firefox. I have updated everything that there is to update on my computer but yet I am still getting the crash page. The odd thing is that when I got to sites such as ABC the video in the upper corner plays with no problem. It is when I click on the episode that it says it has crashed.

Answer 1 · 2011-09-29 11:52:11

the-edmeister

Moderator

29.09.11 13:24

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash

Type about:crashes in the URL bar and hit Enter.
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.