Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Just downloaded new update 7/.1 and now firefox will not connect

  • 2 cavab
  • 9 have this problem
  • 9 views
  • Last reply by solsunftm

more options

Just downloaded the latest update 7.0.1. Restarted computer now firefox will not cponnect. IE will Thinderbird will. Turned off firewall and tried no luck so not firewall blocking it

Just downloaded the latest update 7.0.1. Restarted computer now firefox will not cponnect. IE will Thinderbird will. Turned off firewall and tried no luck so not firewall blocking it

All Replies (2)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

I have allready turned firewall off completly and removed permissions Went back to an earlier version and it works