This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

the firefox 7 upgrade keeps downloading as a corupt file

  • 2 cavab
  • 8 have this problem
  • 3 views
  • Last reply by Hasan

more options

October 1st, 2011 I have been downloading the 7.exe update at least 3 times a day, since it's release. Every downloaded file has been corrupted.

The same was happening with the Thunderbird7 update, but that finally worked this morning.

OS is Windows7

October 1st, 2011 I have been downloading the 7.exe update at least 3 times a day, since it's release. Every downloaded file has been corrupted. The same was happening with the Thunderbird7 update, but that finally worked this morning. OS is Windows7

All Replies (2)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

more options

-> [[Firewalls|Configuring Firewalls]

Check and tell if its working.