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My homepage is repeatedly hijacked to searchup.org. I have just downloaded Mozilla Firefox to a new laptop and the problem started on the first day. Can you advise me how to get rid of the problem?

  • 9 cavab
  • 95 have this problem
  • 1 view
  • Last reply by godofwar

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When Firefox is newly opened, even when I clear history and reset the homepage every time, it opens itself on searchup.org, which looks to me like a homepage hijacker.

When Firefox is newly opened, even when I clear history and reset the homepage every time, it opens itself on searchup.org, which looks to me like a homepage hijacker.

All Replies (9)

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


You can open the about:config page via the location bar and do a search for searchup via the Filter at the top of the about:config page.
You can reset all searchup related prefs that appear bold (user set) via the right-click context menu to their default values.

Modified by cor-el

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I have this problem too

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I think I may have solved this problem, I did try the above solutions but unfortunately they didn't work. However I downloaded Firefox 7 again, uninstalled my the Firefox I had and installed it again, so far so good. I was really surprised that this problem occured and I didn't like being redirected to another home page. I like Firefox and up until this happened I have never had any problems with Firefox.

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I have the same problem. But it is isn`t a problem with firefox. the problem is in windows. and i`m still searching for the problem there

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.....

Modified by tigerseye

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Thank you, I thought it was just me. I thought that because I also cleaned out my system and took it back to the basics. I wasn't sure if it was to do with google/gmail. My email account is a gmail account, I have been trying to find another one for a while now but they all seem to have adverts attatched to them or some other niggle I don't like.

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1. Kill guardServiceCh.exe in Task Manager (I used Auslogics Task Manager). 2. Delete (with pressed Shift) the folder "Program Files\Google\Common\Guard". 3. Reboot your comp.

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Then what exactly do you want to achieve?

Can you give an example?

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its worked for me so far cheers mate :)