This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why is Firefox not allowing me to attach any document to an e-mail, even a one-page one?

  • 1 cavab
  • 5 have this problem
  • 2 views
  • Last reply by rbillings

nlwboston
nlwboston
more options

Ever since I upgraded Firefox the last time, it is not letting me attach any document to an e-mail. I consistently get this error message: "Your attachment could not be uploaded. Please verify that your attachment is not empty."

IT"S NOT EMPTY! I regularly need to attach Word documents to e-mails, even whole book manuscripts, so this is impeding my work!

Ever since I upgraded Firefox the last time, it is not letting me attach any document to an e-mail. I consistently get this error message: "Your attachment could not be uploaded. Please verify that your attachment is not empty." IT"S NOT EMPTY! I regularly need to attach Word documents to e-mails, even whole book manuscripts, so this is impeding my work!

All Replies (1)

rbillings
rbillings
more options

Hi nlwboston-

Which email product are you using? There could be a couple of different answers to this. If it is Yahoo, they are having a lot of problems with attachments - that have nothing to do with Firefox. I have also seen one person who was experiencing this problem because the browser thought the email attachment was an ad, and was being blocked by an add-on. The solution to that was to specifically allow the webmail URL for the ad blocker. Hope one of those help.