This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

can't clear the Dowload Helper Status Bar after downloading bad file

  • 3 cavab
  • 3 have this problem
  • 21 views
  • Last reply by DougBrown

DougBrown
DougBrown
more options

I have the Firefox Download Helper and Status Bar add-ons. I tried to download a file that crashed and I received an error message that the file was corrupt. The Status Bar still shows the file as "active" (or whatever you want to call it). I guess the Download Helper is still waiting for the file to finish being saved, but it's never going to happen...  :)

I have the Firefox Download Helper and Status Bar add-ons. I tried to download a file that crashed and I received an error message that the file was corrupt. The Status Bar still shows the file as "active" (or whatever you want to call it). I guess the Download Helper is still waiting for the file to finish being saved, but it's never going to happen... :)

Chosen solution

Do you still see that file in the Firefox > Downloads on Tools > Downloads window?

Read this answer in context 👍 0

All Replies (3)

Vivek
Vivek
more options

hi,

Does this persist after Firefox restart? Before restarting you could also try removing the entry from the Firefox downloads manager (Tools (Alt + T) > Downloads (Ctrl + J) and see if the Downloads Helper Status Bar gets updated.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Seçilmiş Həll

Do you still see that file in the Firefox > Downloads on Tools > Downloads window?

DougBrown
DougBrown Question owner
more options

Thank you! I was able to erase the file in the Tools/Downloads then Clear List as you suggested. I really appreciate the help. I'm not a very savvy computer user so these type of problems are too much for me.