This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

When I am on a web page and scrolling down firefox freezes; so I click on the right slider bar and get the message at the top of the tab which says that firefox is not responding. Why?

  • 1 cavab
  • 5 have this problem
  • 9 views
  • Last reply by Anthony

Bay50
Bay50
more options

When I click on the scroll bar at the right of a web page, firefox stops responding and I get the message at the top which says 'Firefox is not responding". Sometimes Windows sends a pop up which gives me a choice to either close Firefox, or wait for it to respond. This causes a great deal of wasted time for me and others who use my computer.

When I click on the scroll bar at the right of a web page, firefox stops responding and I get the message at the top which says 'Firefox is not responding". Sometimes Windows sends a pop up which gives me a choice to either close Firefox, or wait for it to respond. This causes a great deal of wasted time for me and others who use my computer.

All Replies (1)

Anthony
Anthony
more options

Have you recently upgraded is so i suggest you run it in safe mode first.

Below is an example

Diagnose Firefox issues using Troubleshoot Mode

and make sure ya plugins aint out of date

Mode Plugin Checker

Modified by Anthony