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i cant display web sites. I have a blank screen after selection!?

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  • 3 have this problem
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  • Last reply by cor-el

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when i search for a site on the mozilla google search page, i dont receive any results? the screen displays as blank. The address bar shows the search details otherwise nothing!?

when i search for a site on the mozilla google search page, i dont receive any results? the screen displays as blank. The address bar shows the search details otherwise nothing!?

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).