This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Since upgrading to Firefox 7.0.1 it hangs, crashes, and causes Windows XP to reboot

  • 1 cavab
  • 10 have this problem
  • 4 views
  • Last reply by Tim

KEFPREZ
KEFPREZ
more options

I upgraded to the new version and now the pages will freeze, the browser will crash frequently, and at times it causes my XP to reboot. One suggested solution was to update my graphics driver, but it is current according to Dell. Most of the time the pages freeze. Closing and restarting usually fixes this, but it leads to the browser crashing with a report to be sent. Then occasionally the CPU will just stop and reboot. the frequency of all of these seems to be getting worse

I upgraded to the new version and now the pages will freeze, the browser will crash frequently, and at times it causes my XP to reboot. One suggested solution was to update my graphics driver, but it is current according to Dell. Most of the time the pages freeze. Closing and restarting usually fixes this, but it leads to the browser crashing with a report to be sent. Then occasionally the CPU will just stop and reboot. the frequency of all of these seems to be getting worse

All Replies (1)

Tim
Tim
more options

Please provide a crash id or stacktrace -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Also try http://blog.bonardo.net/2011/09/30/is-your-firefor-freezing-at-regular-intervals