This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Firefox tell me a new version is available when there isn't?

  • 1 cavab
  • 2 have this problem
  • 2 views
  • Last reply by ideato

more options

getfirefox.com tells me there is a new version available. But when I click the "About" Firefox option, it says it is up to date (7.0.1).

This same issue happens when I go to my Google Apps mail. It tells me I'm using an unsupported version of Firefox. But I'm using the latest version.

getfirefox.com tells me there is a new version available. But when I click the "About" Firefox option, it says it is up to date (7.0.1). This same issue happens when I go to my Google Apps mail. It tells me I'm using an unsupported version of Firefox. But I'm using the latest version.

All Replies (1)

more options