Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

With newest update, Firefox 8 on Win7, opens Gmail to list view, but cannot open editor to read or write email.

  • 4 cavab
  • 50 have this problem
  • 2 views
  • Last reply by jeev

more options

Starting today, after the most recent update, Firefox 8 on Win 7, when I open GMail, I can see the list view, but when I try to open an email to read or reply, I get an error saying GMail cannot load the rich text editor, and I see only the snippet, without the actual content of the email.

Starting today, after the most recent update, Firefox 8 on Win 7, when I open GMail, I can see the list view, but when I try to open an email to read or reply, I get an error saying GMail cannot load the rich text editor, and I see only the snippet, without the actual content of the email.

Chosen solution

It seems to be caused by Adblock Plus 1.3.10. Temporarily disabling it allows me to read and compose email normally.

Read this answer in context 👍 14

All Replies (4)

more options

Seçilmiş Həll

It seems to be caused by Adblock Plus 1.3.10. Temporarily disabling it allows me to read and compose email normally.

more options

I have the same problem on XP with FF8

more options

Disabling adbock plus works on XP too

more options

Here's hoping that AdBlock can make an update that fixes this, because it's a royal pain having to switch back and forth. On my Mac, everything works fine.

But thanks.