This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox locks up routinely, and the computer must be rebooted to clear the failure.

  • 1 cavab
  • 2 have this problem
  • 4 views
  • Last reply by michaell

reckmeier
reckmeier
more options

unfortunately, there are no codes associated. The only thing that happens is when I hard boot the computer it apologizes and asks if I want to resume or start a new window.. Interestingly, it goes back to exactly where it locked up.....It happened 5 times in a 30 minute span this AM... I am running XP sp3 and a purchased copy of AVG as my security software. this only started to happen after I upgraded to version 7.0 (and now 8.0)..I really need help with this..

Roy

unfortunately, there are no codes associated. The only thing that happens is when I hard boot the computer it apologizes and asks if I want to resume or start a new window.. Interestingly, it goes back to exactly where it locked up.....It happened 5 times in a 30 minute span this AM... I am running XP sp3 and a purchased copy of AVG as my security software. this only started to happen after I upgraded to version 7.0 (and now 8.0)..I really need help with this.. Roy

All Replies (1)

michaell
michaell
more options

Have you already tried working through the steps on this page: https://support.mozilla.com/en-US/kb/Firefox%20hangs ?