This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox crashes

kathynwa
kathynwa
more options

Firefox 8 crashes repeatedly when I am on Facebook and go to one of my Zynga apps (Cafe World or Treasure Isle). I tried using Firefox safe mode and it still happens.

Firefox 8 crashes repeatedly when I am on Facebook and go to one of my Zynga apps (Cafe World or Treasure Isle). I tried using Firefox safe mode and it still happens.

All Replies (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Crashreport:- https://crash-stats.mozilla.com/report/index/bp-56bc2f53-d328-457d-b09b-6fd752111121
Firefox 8.0 Crash Report [@ nsLinkableAccessible::GetValue(nsAString_internal&) ]
Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: