This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox 8.0 compatibility issues with NIS 2012

more options

I have just installed NIS 2012 and NIS features (Identity Safe logins, Safe Web icons, toolbar) are not functioning in FF 8.0.

These are all working in IE and worked in FF 8.0 with NIS 2011 which was previously installed.

Please advise. Thanks!

I have just installed NIS 2012 and NIS features (Identity Safe logins, Safe Web icons, toolbar) are not functioning in FF 8.0. These are all working in IE and worked in FF 8.0 with NIS 2011 which was previously installed. Please advise. Thanks!

Chosen solution

See (on Norton site) --> https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=kb20100720112959EN_EndUserProfile_en_us&product=home&version=1&pvid=f-home

Also see --> https://support.mozilla.com/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary:

Read this answer in context 👍 0

All Replies (1)

more options

Seçilmiş Həll

See (on Norton site) --> https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english&ct=united+states&docid=kb20100720112959EN_EndUserProfile_en_us&product=home&version=1&pvid=f-home

Also see --> https://support.mozilla.com/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: