This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't install. It is looking for an Administrator password (I have never set up) and won't install under my user (which is an administrator account). Any suggestions?

  • 2 cavab
  • 13 have this problem
  • 1 view
  • Last reply by dcc2u

more options

I download the install. I can save it or run it (reacts the same way). It extracts and asks for a password for Administrator. I've not set this up, so it won't install. So I'll click the button to use my account, which is an administrator account, and it goes away and doesn't come back. Nothing happens.

I download the install. I can save it or run it (reacts the same way). It extracts and asks for a password for Administrator. I've not set this up, so it won't install. So I'll click the button to use my account, which is an administrator account, and it goes away and doesn't come back. Nothing happens.

All Replies (2)

more options

Right-Click on the setup file and choose Run as Administrator

more options

Thanks. It was too obvious for me!