This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can see utube videos but firefox will not deliver sound, IE does.

  • 2 cavab
  • 1 has this problem
  • 7 views
  • Last reply by philmonson

more options

locking as a duplicate - https://support.mozilla.com/en-US/questions/899935

I can both see and hear youtube videos on IE.

I can ONLY see youtube videos on Firefox. NO SOUND

The same is true for videos sent to me in email.

Why is IE working better and more reliably?

''locking as a duplicate - https://support.mozilla.com/en-US/questions/899935'' I can both see and hear youtube videos on IE. I can ONLY see youtube videos on Firefox. NO SOUND The same is true for videos sent to me in email. Why is IE working better and more reliably?

Modified by the-edmeister

All Replies (2)

more options

My reply to what? I just want firefox to work properly. Is there some system switch I need to set???

What can I do?

more options

Something is wrong in this conversation. I need YOU to tell ME what I can do.

Have I misunderstood something.?

I don't think I can reply to you until you talk to me.

thanks philmonson