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Firefox crashes

  • 1 cavab
  • 2 have this problem
  • 14 views
  • Last reply by cor-el

msoleta
msoleta
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Today I opened firefox and they asked me to download the newest version and I did. Once it was done and I went to open it, there was a question about some windows add on and I selected it and said continue and it closed and since then will not re open, just crashes. I have tried everything on the troubleshooting, even uninstalled and re downloaded but it's the exact same problem.

Today I opened firefox and they asked me to download the newest version and I did. Once it was done and I went to open it, there was a question about some windows add on and I selected it and said continue and it closed and since then will not re open, just crashes. I have tried everything on the troubleshooting, even uninstalled and re downloaded but it's the exact same problem.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).