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This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

I want to download Adobe flash player 11.1 and when I try to download a message pops up that I need to close Mozilla Firefox. How do I close Firefox to download and then reopen it? Thank you

randal
randal
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I am trying to log into a web based system, called Mortgage Coach from my laptop, in order for me to log onto Mortgage coach a message says that I need to download Adobe flash 11.1. Adobe cannot be installed until Mozilla is closed. I do not know how to close Firefox so that I can do the Adobe download and then reopen again to have Firefox. Help!

I am trying to log into a web based system, called Mortgage Coach from my laptop, in order for me to log onto Mortgage coach a message says that I need to download Adobe flash 11.1. Adobe cannot be installed until Mozilla is closed. I do not know how to close Firefox so that I can do the Adobe download and then reopen again to have Firefox. Help!

All Replies (1)

David McRitchie
David McRitchie
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After the file is downloaded, you begin the installation. When the installation starts, bring Firefox down with "Alt+F" (File) > Quit that is the proper way to bring Firefox down. If Firefox is still running after a few minutes then take firefox.exe down from the Windows Task Manager, from the "Processes" Tab. Also you might want to take down the plugin-container.exe as well.