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Firefox only half loads Yahoo.com but works fine with others so what is going on?

  • 1 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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Whenever I load Yahoo mail, the website only half loads. This has been happening for about a month now and I cannot read the body of my emails nor can I write them. I can put in the addresses and subject but no body. Also, the chat and other features do not even appear on the page; they don't even begin to load. It is like certain features just don't exist anymore. I have already cleared my cache, cookies and have restarted firefox and my computer.

Whenever I load Yahoo mail, the website only half loads. This has been happening for about a month now and I cannot read the body of my emails nor can I write them. I can put in the addresses and subject but no body. Also, the chat and other features do not even appear on the page; they don't even begin to load. It is like certain features just don't exist anymore. I have already cleared my cache, cookies and have restarted firefox and my computer.

All Replies (1)

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Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).