This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to print since changing to yahoo mail plus; they said this was a browser problem

more options

I have gone to tools and removed the pop up blocker for this web site and still am unable to print an email. the error message is: unknown error has occured while printing

I have gone to tools and removed the pop up blocker for this web site and still am unable to print an email. the error message is: unknown error has occured while printing

All Replies (1)

more options

Try the reset described here:
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Make sure you reset all the preferences for that particular printer, as advised in that article.