Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When trying to set up Sync account and enter my actual password, I get an "invalid email address"warning. Help...

  • 1 cavab
  • 3 have this problem
  • 19 views
  • Last reply by Ibai

more options

When I go into Sync and try to set up an account, I am asked for email address (which is <meinig58@xxxxxxx.xxx>. Immediately as I enter the "meinig58" the "invalid email address" red warning comes up. How do I solve this problem and establish my Sync account?

When I go into Sync and try to set up an account, I am asked for email address (which is <meinig58@xxxxxxx.xxx>. Immediately as I enter the "meinig58" the "invalid email address" red warning comes up. How do I solve this problem and establish my Sync account?

Modified by cor-el

All Replies (1)

more options

Write the whole email address and wait for a second to validate it.

The validator tells you that you have entered the wrong email until you finish typing a valid one. Developers are working to fix it.