This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

what happened to Zotero? It disappeared when you upgraded my Firefox (Mac) and I don't want to download a new version because I would lose so much information I had stored in it.

  • 3 cavab
  • 1 has this problem
  • 1 view
  • Last reply by adam.smith

cmdelude
cmdelude
more options

I have a Mac OS X 10.5.8, and just upgraded firefox to 8.0.1. I have used Zotera for several years and had lots of resource information stored in it. I need it for a current project, but it is no longer showing up in Firefox since the upgrade.

I have a Mac OS X 10.5.8, and just upgraded firefox to 8.0.1. I have used Zotera for several years and had lots of resource information stored in it. I need it for a current project, but it is no longer showing up in Firefox since the upgrade.

All Replies (3)

adam.smith
adam.smith
more options

better to ask Zotero questions on the Zotero forum: forums.zotero.org Start here: http://www.zotero.org/support/kb/no_status_bar_icon

cmdelude
cmdelude Question owner
more options

Thanks for the tip, adam.smith. The Zotero link said to check the add0ns and extensions in Firefox, which says: Zotero is incompatible with Firefox 8.0.1.

That' a surprise, and very disappointing. I'd like to go back to the previous version of Firefox - is that possible?

adam.smith
adam.smith
more options

Zotero isn't actually incompatible with FF 8.0 - currently, Zotero 2.1.10 is compatible with FF up to and including the current 9 beta versions. If you're receiving that error something else isn't working right. For more help on this, please post to the Zotero forum.