I have installed Adobe flash 11.0 repeatedly and it will work for other browsers, but Moxilla will not recognize it. How do I make it detect it?
I have Windows 7 running on a new Dell Inspiron.
Whenever I use Mozilla Firefox browser - it says I do not have Adobe Flash 11.0 installed. I know I do because if I open Explorer all sites needing Adobe Flash work.
I must prefer to use Mozilla - is there a way I can get firefox to recognize the Adobe Flash I have installed?
Chosen solution
There are 2 versions of Adobe Flash:
- an ActiveX version for IE only
- a Plugin version for most other browsers including Firefox
- On a Windows system, you should always update both individually.
You do not appear to have the Plugin version for Firefox installed. If you did, in Add-ons > Plugins you would see "Shockwave Flash (version)". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
- only the most popular/used Plugins are known by this page
- page will detect only installed, enabled Plugins
Install or update Adobe Flash
- Using Firefox, go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
- When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
- Click or double-click on the file you just saved to your desktop
- In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
- The "Install" button in the lower right corner will now be highlighted, click it.
- The installation is quick.
- Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
- To update/install the ActiveX version for IE only, repeat the process, but use IE to go to the above website.
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
All Replies (2)
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There are 2 versions of Adobe Flash:
- an ActiveX version for IE only
- a Plugin version for most other browsers including Firefox
- On a Windows system, you should always update both individually.
You do not appear to have the Plugin version for Firefox installed. If you did, in Add-ons > Plugins you would see "Shockwave Flash (version)". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
- only the most popular/used Plugins are known by this page
- page will detect only installed, enabled Plugins
Install or update Adobe Flash
- Using Firefox, go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
- When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
- Click or double-click on the file you just saved to your desktop
- In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
- The "Install" button in the lower right corner will now be highlighted, click it.
- The installation is quick.
- Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
- To update/install the ActiveX version for IE only, repeat the process, but use IE to go to the above website.
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
The shockwave was disabled - so it would not recognize that it was already installed - thanks for the help!