Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

says my computer is no longer protected and that I need to update, but says that my computer is no longer compatable, what does this mean and how do I fix it?

more options

A warning pops up and says that Firefox is no longer protected, and that I need to upgrade. But then, I'm told that the upgrades are not compatible with my computer. What does this mean, and how to I get the updates?

Thanks

A warning pops up and says that Firefox is no longer protected, and that I need to upgrade. But then, I'm told that the upgrades are not compatible with my computer. What does this mean, and how to I get the updates? Thanks

All Replies (1)

more options