This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What to do? When on a site with a PDF download I wish to open, the site commences to open in a new Tab but the information does not come through? This happens on all sites. The advanced Java Script is disabled.

  • 1 cavab
  • 3 have this problem
  • 1 view
  • Last reply by yosithi

more options

When on a site with a PDF download I wish to open, when I click on download the site commences to open in a new Tab but the information does not come through? This happens on all sites. The advanced Java Script is disabled. The new tab will sometimes flash black then go white with nothing else happening or just go white & nothing else?

When on a site with a PDF download I wish to open, when I click on download the site commences to open in a new Tab but the information does not come through? This happens on all sites. The advanced Java Script is disabled. The new tab will sometimes flash black then go white with nothing else happening or just go white & nothing else?

All Replies (1)

more options

I had the same problem and also had PDF Download 3.0.02 installed. By removing this addon I can now select a PDF document which then opens up a normal Open With/Save dialogue allowing me to open the file or save it. Hope this helps.