This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

toolbar gone and wont reappear on restart? Help!

  • 1 cavab
  • 1 has this problem
  • 7 views
  • Last reply by cor-el

more options

My firefox crashed on my Mac so I redownloaded it. Now all my bookmarks are gone and won't stay on the bookmarks toolbar. I have gone through a variety of the help pages and am still having issues. I like my shortcuts on the tool bar and don't wish to hunt for them in recent bookmarks. Any ideas?

My firefox crashed on my Mac so I redownloaded it. Now all my bookmarks are gone and won't stay on the bookmarks toolbar. I have gone through a variety of the help pages and am still having issues. I like my shortcuts on the tool bar and don't wish to hunt for them in recent bookmarks. Any ideas?

All Replies (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.


Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"

  • Open the Customize window via "View > Toolbars > Customize"
  • Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
  • If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
  • If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
  • If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up