This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

what happened to goldpadlock "your window is secure and safe to enter personal information" indicator on bottom status bar in corner?,.. since update this is no longer there and cannot get it back

more options

took recent upgrade to firefox verison 9.0.1

the gold padlock secure window indicator is no longer showing up on sites when it is time needing to enter personal information. You do see https however this indicator was useful - bring it back please

there is no place to select status bar anymore - it is missing under view where it was with firefox 3.6.17 - WHY?

took recent upgrade to firefox verison 9.0.1 the gold padlock secure window indicator is no longer showing up on sites when it is time needing to enter personal information. You do see https however this indicator was useful - bring it back please there is no place to select status bar anymore - it is missing under view where it was with firefox 3.6.17 - WHY?

All Replies (1)

more options

The Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: