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unable to connect to the internet with firefox but other browsers are fine

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  • Last reply by Vivek

renelovebear
renelovebear
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i have been a firefox user for years and i have became very dependant on it. However for the past few weeks (i am using the latest version) firefox have been giving me problem. Sporadically and very frequently, there will be connection problem, it would be fine one second and the very next second i cant be connected to anywhere. whatever i click on will not bring me to a new page. it will appear to be loading but eventually nothing will come out. However i do not have this problem with google chrome safari or IE so i do not think its my connection problem. I would really want to continue using firefox so please any help on this?

i have been a firefox user for years and i have became very dependant on it. However for the past few weeks (i am using the latest version) firefox have been giving me problem. Sporadically and very frequently, there will be connection problem, it would be fine one second and the very next second i cant be connected to anywhere. whatever i click on will not bring me to a new page. it will appear to be loading but eventually nothing will come out. However i do not have this problem with google chrome safari or IE so i do not think its my connection problem. I would really want to continue using firefox so please any help on this?

All Replies (1)

Vivek
Vivek
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Hi,

Please check if this happens in Safe Mode. And ideally No Proxy should be enabled in Tools (Alt + T) > Options > Network > Settings..., if you are not using a proxy.

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