This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox crashes

  • 1 cavab
  • 24 have this problem
  • 2 views
  • Last reply by Hasan

regissedallaire
regissedallaire
more options

Hi,

While installing the latest firefox upgrade my computer froze. I had to hard reset it since it was stuck in loop for more then 30 minutes.

Now avery time I open firefox, a new window appears and freeze within the next second or 2. When I click in the window, windows tells me that firefox is not responding.

I've tried reinstalling and the same thing happens.

I've tried to reboot in safemode but the same thing happens.

The crash ID i've found seems to be old... it's from 2011.

Hi, While installing the latest firefox upgrade my computer froze. I had to hard reset it since it was stuck in loop for more then 30 minutes. Now avery time I open firefox, a new window appears and freeze within the next second or 2. When I click in the window, windows tells me that firefox is not responding. I've tried reinstalling and the same thing happens. I've tried to reboot in safemode but the same thing happens. The crash ID i've found seems to be old... it's from 2011.

All Replies (1)

Hasan
Hasan
more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.