This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can firefox stop constant buffering of all video and film content?

more options

Hi, I have spent most hours of all my days since having an apple mac (2-3 weeks) to try and fathom why it does some things that my previous cheaper laptops didn't even do and to solve them. The most persistently annoying thing is when I try to watch a movie on line or youtube it buffers every 2-3 seconds, making it impossible to watch. I have tried so many things and the problem persists whatever. Firefox was the last thing I downloaded to try and stop this and this doesn't even work in doing so. I am at my wits end and worn out. I can't understand why there is never ever an answer to all the questions posted in blogs, particularly apple, good if you just want to see the problems people have and no solution. Loads of people have had this problem, but I can't find even one answer to this problem that works. I don't know how to use quick time and whether that can assist

Hi, I have spent most hours of all my days since having an apple mac (2-3 weeks) to try and fathom why it does some things that my previous cheaper laptops didn't even do and to solve them. The most persistently annoying thing is when I try to watch a movie on line or youtube it buffers every 2-3 seconds, making it impossible to watch. I have tried so many things and the problem persists whatever. Firefox was the last thing I downloaded to try and stop this and this doesn't even work in doing so. I am at my wits end and worn out. I can't understand why there is never ever an answer to all the questions posted in blogs, particularly apple, good if you just want to see the problems people have and no solution. Loads of people have had this problem, but I can't find even one answer to this problem that works. I don't know how to use quick time and whether that can assist

All Replies (1)

more options

There are lots of reasons you could be having this problem. To try to narrow it down, I'd start with a known good site like youtube and try playing the same video in both Firefox and Safari. If the problem happens both in Firefox and Safari, I'd say there is a problem with your network connection. In that case, you might try resetting your connection (powering off your cable modem and then starting it again).

If the problem only happens in Firefox, try the solutions in Fix common audio and video issues (especially the ones farther down the page).