This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Why does Firefox almost never reload previous session, asking me if o.k. to start new instead?

  • 1 cavab
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

edcrom
edcrom
more options

Almost every time I start up Firefox, it cannot load previous session and asks me if o.k. to start new session. Why? Why not just start new every time, since reloading past session ALMOST NEVER works. I have never had this problem with other browsers.

Almost every time I start up Firefox, it cannot load previous session and asks me if o.k. to start new session. Why? Why not just start new every time, since reloading past session ALMOST NEVER works. I have never had this problem with other browsers.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Firefox may not be closing properly if the previous session doesn't get reloaded.

Use "Firefox/File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit") to close Firefox if you are currently doing that by clicking the close X on the title bar.

Make sure that you do not use Clear History to clear the Browsing History when you close Firefox.

  • Tools > Options > Privacy: History: [X] Clear history when Firefox closes > Settings

It also is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.

Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.

Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).

See also: