This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

If I load a page that contains Flash, I get a error message saying that Plugin Container must close. I am then directed to a page concerning Netscape Portable Runtime.

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

UberHobby
UberHobby
more options

When I load yahoo e-mail the page freezes and I get an error message saying that "Plugin Container has encountered a problem and must close". When I submit the crash report, Microsoft directs me to a webpage about Netscape Portable Runtime. This page gives no information that is helpful. Does anybody know a fix? This problem has just started in the last few days.

When I load yahoo e-mail the page freezes and I get an error message saying that "Plugin Container has encountered a problem and must close". When I submit the crash report, Microsoft directs me to a webpage about Netscape Portable Runtime. This page gives no information that is helpful. Does anybody know a fix? This problem has just started in the last few days.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Maybe not related to your problem, but your plugins list shows that you have the Mozilla ActiveX plugin installed.

  • Mozilla ActiveX control and plugin module

The Mozilla ActiveX plugin is not compatible with Firefox 2 versions and later and you should remove it.
For instructions on how to remove the Mozilla ActiveX plugin see:

See: