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Cannot download items from Microsoft (i.e. holiday cards) - says I'm not "connected"

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  • Last reply by Vivek

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I am trying to download templates from Word for greeting cards. I get a message saying I should make sure I'm connected to the internet - which I am. I also tried to download a game (Klondike Solitaire from Free Solitaire.com and the headings come up and the ads come up, but the card game doesn't and it always did with IE.

I am trying to download templates from Word for greeting cards. I get a message saying I should make sure I'm connected to the internet - which I am. I also tried to download a game (Klondike Solitaire from Free Solitaire.com and the headings come up and the ads come up, but the card game doesn't and it always did with IE.

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Hi,

You may have to look into the MS Office connection settings. Posting in a MS Office forum would be helpful regarding the settings.

You may have to download the Solitaire game and install it to play the game. The site http://solitaire.com/ says "In the past, we were part of Internet Explorer. We're now a stand-alone program, which allows us to work on Windows-based computers that use browsers other than Internet Explorer and on new operating systems, such as Vista. And our new version gives much faster connection speeds to opponents!"