This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are my tabs on the menu bar frozen and do not work

  • 3 cavab
  • 4 have this problem
  • 2 views
  • Last reply by cor-el

more options

On my Mac I'm in Firefox why is my menu bar frozen? Everything else seems to be working but I can't get to my tools, bookmarks, History, Edit, View, Window, Help tabs?

On my Mac I'm in Firefox why is my menu bar frozen? Everything else seems to be working but I can't get to my tools, bookmarks, History, Edit, View, Window, Help tabs?

All Replies (3)

more options

Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "Library > Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).


Try to repair the disk permissions:

more options

I'm using Windows 7...the menu bar tabs are frozen. Back and forward buttons are there, but also frozen. The home page is also blank even though it is set at google.com. On top of that, everything opens in a new window, when I have it set to open in a new tab. This update is driving me crazy!!! I have a button I use on my Logitech mouse for going BACK in history and it worked perfect until this update. I can't go back at all now! Not even with the menu bar that is frozen.

more options

@amusing

Please start a new thread for your problem or question and provide troubleshooting information like your operating system and installed extensions and installed plugins, especially since you are on a different platform.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).