This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does mozilla.com download Firefox 11.0b1 for OSX 104.11 ?

  • 5 cavab
  • 11 have this problem
  • 7 views
  • Last reply by cor-el

more options

My version is currently 3.6.26 according to "about Firefox". I've been having a lot of crashes and when I restart Firefox a window opens that says I have Firefox 3.0.5.

I thought maybe I could solve all my problems by downloading a fresh version and reinstalling.

The Mozilla web page said Mozilla would autodetect the version I need and download it.

What downloaded is titled Firefox 11.0b1 which apparently is not supported on OSX 10.4.11.

Any ideas?

My version is currently 3.6.26 according to "about Firefox". I've been having a lot of crashes and when I restart Firefox a window opens that says I have Firefox 3.0.5. I thought maybe I could solve all my problems by downloading a fresh version and reinstalling. The Mozilla web page said Mozilla would autodetect the version I need and download it. What downloaded is titled Firefox 11.0b1 which apparently is not supported on OSX 10.4.11. Any ideas?

Chosen solution

If you have install 3.6.26 version, your user agent is corrupted by Ant.com Toolbar, because your user agent tell us that you have 3.0.5 version Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.26) Gecko/20120128 Firefox/3.0.5, Ant.com Toolbar 1.1)

see how to fix user agent: in Websites or add-ons incorrectly report incompatible browser find Reset your user agent and follow the steps.

delete also the Ant.com Toolbar to solve the problem


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Read this answer in context 👍 1

All Replies (5)

more options

Seçilmiş Həll

If you have install 3.6.26 version, your user agent is corrupted by Ant.com Toolbar, because your user agent tell us that you have 3.0.5 version Mozilla/5.0 (Macintosh; U; PPC Mac OS X 10.4; en-US; rv:1.9.2.26) Gecko/20120128 Firefox/3.0.5, Ant.com Toolbar 1.1)

see how to fix user agent: in Websites or add-ons incorrectly report incompatible browser find Reset your user agent and follow the steps.

delete also the Ant.com Toolbar to solve the problem


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

more options

Also do not download the new 10.0 version because it is not compatible with your mac ppc 10.4 os, see : https://support.mozilla.org/en-US/questions/917314

thanks again

more options

Thanks. I reset the version per the instructions. It may have solved the problems. No crashes yet.

I have never heard of ant.com or their toolbar. Any more info on that?

more options

further info:

If I type "ant.com" in the about:config filter I do see that the browser.search.defaultenginename is set to ant.com. I don't know where that came from. It isn't in the list of search engines that I use that is available in the Firefox toolbar. I've never heard of it. Maybe I should change it to something like google.com?

more options

That pref should have the Name of the search engine (Google) as listed in Manage Search Engines (Right-click the search engine icon on the Navigation Toolbar) and not a website URL.

Open the about:config page via the location bar and do a search for ant.com via the Filter at the top of the about:config page.
Reset all ant.com related prefs that appear bold (user set) via the right-click context menu to their default values.

You may need to switch the search engines to get the proper behavior.