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create Tab Groups not working

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  • 4 have this problem
  • 5 views
  • Last reply by ukdeejay

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I have just tried to follow the Help topic at https://support.mozilla.org/en-US/kb/what-are-tab-groups#w_how-do-i-create-a-tab-group, to create groups of tabs relating to same subject, ready to save the tab group as a Favourite/Bookmark. With the Tab Group view open it says "To make a new group, simply drag one tab out of the group and then drag a second one on top of it. A box will be drawn around them." Looking at the screenshot accompanying the instruction, it appears that the selected tab from the group view is 'dragged' on to the Desktop (it doesn't actually state where to drag the thumbnail image of the tab to in the instructions). As soon as the thumbnail image is dragged outside of the tab group view panel - i.e. towards the Desktop - a black 'no entry' symbol (black circle with black diagonal line across its diameter) appears over the thumbnail & when the left mouse button is released the thumbnail 'snaps' back into its original position in the tab group view panel.

What am I doing wrong?

I have just tried to follow the Help topic at https://support.mozilla.org/en-US/kb/what-are-tab-groups#w_how-do-i-create-a-tab-group, to create groups of tabs relating to same subject, ready to save the tab group as a Favourite/Bookmark. With the Tab Group view open it says "To make a new group, simply drag one tab out of the group and then drag a second one on top of it. A box will be drawn around them." Looking at the screenshot accompanying the instruction, it appears that the selected tab from the group view is 'dragged' on to the Desktop (it doesn't actually state where to drag the thumbnail image of the tab to in the instructions). As soon as the thumbnail image is dragged outside of the tab group view panel - i.e. towards the Desktop - a black 'no entry' symbol (black circle with black diagonal line across its diameter) appears over the thumbnail & when the left mouse button is released the thumbnail 'snaps' back into its original position in the tab group view panel. What am I doing wrong?

All Replies (2)

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Hi ukdeejay,

Are you sure that you've actually opened the Tab Group window? Try hitting CTRL + SHIFT + E. From this screen you just drag one item out of the existing group.

You might want to try starting Firefox in Safe Mode and trying it from there. If it works in Safe Mode, you should look at Troubleshooting-extensions-themes.

Hopefully this helps!

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Hi Matt_G

It appears to be working now - can't tell why, but never mind...

Now I have a new problem regarding Tab Groups -

Having created a group of related tabs, I then took the option of naming the group, but could not see any way of adding this new group to my Bookmarks? Hence, once I closed the Ff window containing the group of tabs, they were gone!

Can anyone advise how to add a tab group to my Bookmarks please?