This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox not working properly on eBay.

  • 4 cavab
  • 53 have this problem
  • 8 views
  • Last reply by halfliquid

more options

When using the new Firefox: On eBay to ask a seller a question eBay requires that a 6-digit verification code be entered and this is no longer working for me--the code is rejected. When I use IE I don't have this problem.

When using the new Firefox: On eBay to ask a seller a question eBay requires that a 6-digit verification code be entered and this is no longer working for me--the code is rejected. When I use IE I don't have this problem.

All Replies (4)

more options

Also, I'm using version 9.0.1. I haven't upgraded to version 10 yet because the last time I checked it didn't support the Norton toolbar.

more options

I just updated to the latest version of Firefox and updated the .NET Framework add-on and this issue still exists with eBay where the "Ask a Question" feature on an auction won't accept the validation code using Firefox, yet I just tried it on IE and it worked.

more options

I've discovered some issue involving Apple's Quick Time, Firefox, and eBay. When I choose "Listen to Numbers" under the printed security code it states a different code than what's displayed. I also noticed, after downloading from Apple, that Quick Time hasn't been updated for five years. Is eBay outdated? Has Firefox gotten ahead of itself? Why does the security code work properly in IE? Is IE outdated, hence making it compatible with eBay?

more options

Tonight when I clicked on the "My eBay Summary" link I have in my bookmarks toolbar I got a message if I wanted to download eBayISAPI.dll. I checked out this file on the internet and found questions about this happening going back several years. I decided to buy and run Uniblue's Registry Booster and it found almost 300 registry errors! After fixing the errors my PC is running like it should and eBay's not slow like it's been for several days. But, I still can't get the security code to work. And the "Listen to Number" still states a number different than what's shown.