This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox consistently cannot find server when I open it. Retry button no help. Restarting firefox no longer helps. Problem getting worse. Must restart computer .

  • 2 cavab
  • 2 have this problem
  • 1 view
  • Last reply by blkfeather

more options

Running Windows XP, Avast free anti-virus, Outpost Free Firewall. No recent changes to any settings. But suddenly this problem occurred. It's getting to where I now have to restart my computer a few times to get Firefox to find and open my home page. Keep getting the "cannot find server" notice. Retry button no help. Restarting Firefox no help Must restart computer! No malware detected in any scans. I'm kinda new at all this. Can anyone please help? Appreciate any suggestions. Thanks!

Running Windows XP, Avast free anti-virus, Outpost Free Firewall. No recent changes to any settings. But suddenly this problem occurred. It's getting to where I now have to restart my computer a few times to get Firefox to find and open my home page. Keep getting the "cannot find server" notice. Retry button no help. Restarting Firefox no help Must restart computer! No malware detected in any scans. I'm kinda new at all this. Can anyone please help? Appreciate any suggestions. Thanks!

All Replies (2)

more options

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

more options

Thanks much! I'll try your suggestions.