This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox crashes

  • 1 cavab
  • 2 have this problem
  • 6 views
  • Last reply by John99

superfedi
superfedi
more options

When I try to start Firefox (the recent version), it closes immediately. And just the crash report appears. The crash report says: Firefox has encountered an unexpected problem and has been closed. Can someone help me? Thanks

When I try to start Firefox (the recent version), it closes immediately. And just the crash report appears. The crash report says: Firefox has encountered an unexpected problem and has been closed. Can someone help me? Thanks

All Replies (1)

John99
John99
more options

It appears you have already read firefox crashes

Also try

  • starting in Firefox's safe mode, and whilst in safemode also delete all plugins.
  • creating and using a new clean profile

I personally do not understand your crash report but it is

If you get crashes in the new profile please paste the new Crash ID into the next post.