Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No cookie names are displayed when I press the 'Show Cookies' button anymore, which stops me from manually deleting cookies selectively.

  • 2 cavab
  • 1 has this problem
  • 3 views
  • Last reply by Kicks05

more options

When I open the Cookies window by pressing the 'Show Cookies' button in Options|Privacy the sub-window displays no Cookie names just a series of arrows as if for different sub-directories. This has been so for several months yet I have changed no cookie settings and have the 'Accept Cookies from sites' and 'Accept third-party cookies' boxes ticked. This means I cannot manually control/delete cookies.

When I open the Cookies window by pressing the 'Show Cookies' button in Options|Privacy the sub-window displays no Cookie names just a series of arrows as if for different sub-directories. This has been so for several months yet I have changed no cookie settings and have the 'Accept Cookies from sites' and 'Accept third-party cookies' boxes ticked. This means I cannot manually control/delete cookies.

Chosen solution

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Read this answer in context 👍 0

All Replies (2)

more options

Seçilmiş Həll

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Instructions in the second link took me through the possible solutions thanks and it came down to a problem with the localstore.rdf rather than any hardware acceleration, themes or extensions. All resolved now - many thanks.