This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox wont load background image on some sites but internet explore will load the background

  • 2 cavab
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

more options

i downloaded firefox awhile ago worked perfectly fine then all a sudden it wont load facebook background images the homepage of facebook loads background image but when i log in it wont load background image but when i try internet explorer it loads the background images fine i checked every setting redownloaded everyhing nothing fix's it tho

i downloaded firefox awhile ago worked perfectly fine then all a sudden it wont load facebook background images the homepage of facebook loads background image but when i log in it wont load background image but when i try internet explorer it loads the background images fine i checked every setting redownloaded everyhing nothing fix's it tho

All Replies (2)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working while using Firefox in Diagnose Firefox issues using Troubleshoot Mode.

more options

If images are missing then check that you aren't blocking images from some domains (e,g, sphotos.ak.fbcdn.net).

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Make sure that you do not block third-party images, the permissions.default.images pref should be 1.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.


Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Modified by cor-el