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Pages won't load - have to stop and refresh

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  • 5 have this problem
  • 1 view
  • Last reply by cor-el

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Please help me with this; I constantly have to click the X to stop the page from loading, then the Refresh, just to get simple pages to open. I've been doing it for months, no matter what site I'm trying to load, I have to do it over and over. It can be scary when shopping/ordering online. Please help with a fix - thanks

Please help me with this; I constantly have to click the X to stop the page from loading, then the Refresh, just to get simple pages to open. I've been doing it for months, no matter what site I'm trying to load, I have to do it over and over. It can be scary when shopping/ordering online. Please help with a fix - thanks

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Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:


You can also check for problems with your security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: