Anytime I go to Google mail the browser reverts to the following url: http://api.yontoo.com/getclientdata.ashx?key=null&id=bd36dea0-3ee3-4a96-a0c6-9e874bb4f071&
I get the error when doing a Google search as well, this is the only thing that's displayed on the page: 00000061'^^^'#
This only happens with anything Google-related, I don't have problems with any other website. This is a brand new HD and Win7 install, less than a week old. I've run both malware and virus scans so that's not the issue. Also, I can access anything Google from Chrome and IE with no problems so it's not an issue with Google
All Replies (4)
Perform the suggestions mentioned in the following articles:
- Clear Cookies & Cache
- Clear the Network Cache
- Make sure that you are using the "Remember History" setting as described in this article -> Settings for privacy, browsing history and do-not-track
- Also see this article -> What to do when searches take you to the wrong search website
-> Start Firefox in -> Diagnose Firefox issues using Troubleshoot Mode to check if your add-ons/extensions are causing the problems.
- Also see this article -> Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
Check and tell if its working.
Modified
Most of this I'd already done and none of it worked, I'm still getting the same error.
Perform the suggestions mentioned in the following articles:
- What to do when searches take you to the wrong search website
- Firefox can't load websites but other browsers can
Check and tell if its working.
Modified
Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked